RK Media Services provides hands-on technology coaching for older adults and their families. In fact, for anyone anxious about learning to use their smartphone, email or computer, we patiently identify what is a device defect versus user error, and help you determine the next steps to give youg greater confidence and independence in the future. We make technology feel more personal, approachable, and empowering.
Interactive group sessions that introduce core concepts, answer live questions, and build confidence with humor and clarity.
Drop-in hours onsite where residents bring their own devices and get friendly, hands-on, individualized help with everyday challenges—from settings and apps to staying in touch with family.
Private coaching sessions for residents or family members who want focused, personalized support at their own pace.
Our programs are designed to fit seamlessly into your community calendar. Whether you’re looking for a one-time session or a recurring presence, we offer flexible formats that bring real value to residents and families alike.
I’m Russell Klein, founder of RK Media Services. After more than six years in Houston’s senior healthcare and accessibility space— and decades of leading public programs while building real-world tech expertise—I launched this service to help older adults feel confident using the devices they already own.
1-on-1
We know, even with the best of intentions, relying on family to diagnose or teach these skills can be a frequent source of friction. That’s why people call us for personalized guidance to help loved ones stay connected and feel in control.
Libraries, 55+ Retirement and Active Living Facilities
We offer workshops and coaching sessions that are hands-on, conversational, and built around the real-world frustrations families face when someone of an older generation is expected to overcome a learning curve to keep up with everyday technologies. Topics range across:
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